Privacy Policy

Privacy Policy -

Last Updated: May 28, 2026

At SM Photography & Videography (accessible via https://www.smphotovideo.com/), one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document outlines the types of personal information we collect, how we use it, and how we protect your data.

By using our website or booking our services, you hereby consent to our Privacy Policy and agree to its terms.

1. Information We Collect

We collect information to provide better services to our clients and improve our website experience. This includes:

Personal Information: When you fill out a contact form, request a quote, or book a shoot, we may ask for your name, email address, phone number, and physical billing/venue address.
Client Media: In the course of providing our services, we capture photographs and video recordings of you, your guests, or your events.
Website Analytics (Cookies): Like most websites, we use cookies and log files to track standard data such as your IP address, browser type, referring pages, and the time/date of your visit. This data is aggregated and does not identify you personally.

2. How We Use Your Information

We use the information we collect in the following ways:

To schedule, fulfill, and deliver your photography and videography bookings.
To communicate with you regarding quotes, invoices, updates, and customer support.
To process payments securely through our website handlers.
To showcase our creative portfolio on our website and social media platforms (subject to the terms of our service agreement).
To maintain, optimize, and secure our website against technical errors or fraud.

3. Media Storage and Security

Data Security: We implement standard security measures to protect your personal details from unauthorized access or alteration.
Media Retention: We safely store your raw and edited event files on secure local servers and cloud backups to ensure delivery. While we maintain backups for a reasonable period, we are not a permanent storage service, and clients are advised to download and secure their final copies upon delivery.

4. Third-Party Sharing

We do not sell, trade, or rent your personal identification information to third parties. We only share data with trusted service providers necessary to run our business, such as:

Payment gateways for secure transactions.
Cloud storage platforms used exclusively for secure client gallery delivery.
Essential website management tools (like Wix hosting analytics).

5. Your Rights and Choices

Depending on your location, you have the following rights regarding your data:

Access and Correction: You can request a copy of the personal information we hold about you or ask us to correct inaccurate details.
Media Privacy Opt-Out: If you prefer that your event photos or videos not be used in our online portfolio or social media marketing, you have the right to request this before or at the time of booking.
Data Erasure: You can request that we delete your contact information and records from our active communication databases.

6. Children's Privacy

Our services are directed toward adults booking professional media production. We do not knowingly collect personal identifiable information from children under the age of 13. If you believe your child provided this information on our website, please contact us immediately so we can remove it.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately once posted on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: Sm@smphotovideo.com
Phone: +91 93921 30881
Address: Bilal Colony, Pahadi Shareef, Bandlaguda, Hyderabad, Telangana - 500005